The economic outlook for local journalism in the U.S. is grim

Michael Posner wrote an article for Forbes titled How Business Leaders Can Help Rescue Dying Local News.

« The economic outlook for local journalism in the U.S. is grim. Since 2004, more than 1,800 local newspapers have folded, leaving over 1,300 American communities without local news coverage.  » Continue reading “The economic outlook for local journalism in the U.S. is grim”

Maximize customer experience with the peak‑end rule

Business Insider published an excerpt from The Power of Bad: How the Negativity Effect Rules Us and How We Can Rule It by John Tierney and Roy F. Baumeister.

« Adele Gutman… is the mastermind behind the success of the Casablanca as well as the half‑dozen other boutique hotels of its parent company, the Library Hotel Collection. The hotels in New York, Toronto, and Prague all rank perennially in TripAdvisor’s top 10 for their cities, and the one in Budapest, the Aria, took TripAdvisor’s annual award in 2017 as the No. 1 hotel worldwide. » Continue reading “Maximize customer experience with the peak‑end rule”