Doc Searls wrote a blog post titled Zoom needs to clean up its privacy act.
« As quarantined millions gather virtually on conferencing platforms, the best of those, Zoom, is doing very well. Hats off. »
« What they mean by that is adtech. What they’re also saying here is that Zoom is in the advertising business, and in the worst end of it: the one that lives off harvested personal data. What makes this extra creepy is that Zoom is in a position to gather plenty of personal data, some of it very intimate (for example with a shrink talking to a patient) without anyone in the conversation knowing about it. (Unless, of course, they see an ad somewhere that looks like it was informed by a private conversation on Zoom.) »
« A person whose personal data is being shed on Zoom doesn’t know that’s happening because Zoom doesn’t tell them. »
« As for Zoom’s competitors, there’s a great weakness to exploit here. »