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Price and Complexity

Doug Garnett wrote a blog post titled Price and Complexity (Part 1): Communication Affects the Pricing Wilderness.

« Pricing is at the center of a very complex system… In a complex system the parts are inter-related and a decision made in one area immediately affects the decisions for one or two (or all) of the other areas as well… Price is tightly connected, in fact, to each of the other 3Ps as well as the rest of a company, to competitive moves, to distribution channel and to a wide range of customer behavior and psychology. » Continue reading “Price and Complexity” →

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Reconceptualizing organizations: from complicated machines to flowing streams

Sonja Blignaut wrote an article on Medium titled Reconceptualising organisations: from complicated machines to flowing streams.

« Over the last few years, I have come to realise that the interplay between flow, constraints and options is key to understanding how to navigate and thrive in complexity. With “flow”, I mean flow in the broadest sense of the word. There are some flows that we are very familiar with: workflow, process flow, cash flow, data flow, information flow … however, we need to broaden our thinking.  » Continue reading “Reconceptualizing organizations: from complicated machines to flowing streams” →

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Even the simplest metrics require forensic analysis

Helen Edwards wrote a MarketingWeek article titled Even the simplest metrics require forensic analysis.

« You can have a bunch of metrics, each accurately assessing a single facet, but…  as essayist Nassim Taleb observes, in complex systems it is the interactions that really count, with the result that “the ensemble behaves in ways not predicted by its components.” » Continue reading “Even the simplest metrics require forensic analysis” →