Sue Heatherington wrote a blog post titled Intentionally slowing down the conversation (21 May 2022).

« Have we somehow swallowed the idea that fast is always best? And that if something is taking too long, then it’s either weak and inferior, or it simply isn’t working. »

« There are far too many examples of decisions made in haste littering our lives and our shores.

As Fred Dust, former IDEO executive, suggests in Making Conversation, “I’ve come to realise that purposefully designing slower dialogue may actually help us to solve big problems”

Now there’s wisdom. »

Sue Heatherington is the author of Quiet Disruptors: Creating Change Without Shouting (2021).

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