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Tag: customer service

November 12, 2021 andreweverett360

Lego’s customer service

Jason Aten wrote an article for Inc titled Lego Customers Lose Millions of Pieces a Year. The Company’s 4-Word Response Is the Best I’ve Ever Seen.

Continue reading “Lego’s customer service” →
September 23, 2019September 17, 2019 andreweverett360

Improve customer service through simplicity

Alastair Thomson posted a piece on his blog Uncommon Sense from the World of Finance titled How sweary chefs, innuendo-fuelled bakers and exasperated hoteliers guarantee great customer service.  Continue reading “Improve customer service through simplicity” →

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