Florent Geerts posted a piece on Medium titled The Jam Experiment — How Choice Overloads Makes Consumers Buy Less. Continue reading “Choice Overload Makes Consumers Buy Less”
Improve customer service through simplicity
Alastair Thomson posted a piece on his blog Uncommon Sense from the World of Finance titled How sweary chefs, innuendo-fuelled bakers and exasperated hoteliers guarantee great customer service. Continue reading “Improve customer service through simplicity”