Justin Bariso, author of EQ Applied, wrote an article for Inc. titled Google Spent a Decade Researching What Makes a Great Boss. It Came Up With These 10 Things.
- Is a good coach.
- Empowers team and does not micromanage.
- Creates an inclusive team environment, showing concern for success and well-being.
« Great managers make it a priority to build trust in their teams. As Google puts it: In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea. »
- Is productive and results-oriented.
- Is a good communicator–listens and shares information.
« Great managers are great listeners–this enables understanding. They also share what they can, realizing transparency is beneficial for the team as a whole. They share sincere and specific praise, early and often. But they also don’t hold back from giving necessary (negative) feedback–making sure to frame it in a way that is constructive and easy to learn from. »
- Supports career development and discusses performance.
- Has a clear vision/strategy for the team.
« They are also careful to communicate “scope,” realistic expectations as to what specific actions are needed to execute a strategy, and each team member’s role in delivering. »
- Has key technical skills to help advise the team.
- Collaborates across the company.
« Some managers create silos, running their teams with an “us versus them” mentality, competing against other teams within the company. Great managers have the ability to see the big picture, and work for the good of a company as a whole. »
- Is a strong decision maker.