Everard Hunder posted a chart with 34 Sources of Client Value.

INCREASE:
Revenue
Profit
Growth
Market Share
Retention
ROA or ROI
Efficiency
Cash Flow
Visibility

REDUCE:
Cost
Time/Effort
Complaints
Risk
Conflict
Paperwork

IMPROVE:
Productivity
Process
Service
Information
Morale
Image
Reputation
Skills
Quality
Loyalty

CREATE:
Strategy
System
Process
Business
Product
Service
Brand

 

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