Everard Hunder posted a chart with 34 Sources of Client Value.
INCREASE:
Revenue
Profit
Growth
Market Share
Retention
ROA or ROI
Efficiency
Cash Flow
Visibility
REDUCE:
Cost
Time/Effort
Complaints
Risk
Conflict
Paperwork
IMPROVE:
Productivity
Process
Service
Information
Morale
Image
Reputation
Skills
Quality
Loyalty
CREATE:
Strategy
System
Process
Business
Product
Service
Brand
Articles of Interest 