Sonja Blignaut wrote a blog post titled Navigate Complexity: Three Habits of Mind. Continue reading “Navigate Complexity”
The value of owning more books than you can read
Kevin Dickinson wrote an article for Big Think titled The value of owning more books than you can read. Continue reading “The value of owning more books than you can read”
How Will You Measure Your Life?
Clayton M. Christensen (1952-2020) wrote an article for the July–August 2010 issue of Harvard Business Review titled How Will You Measure Your Life?
This article also appears in the books On Managing Yourself and The Clayton M. Christensen Reader. Continue reading “How Will You Measure Your Life?”
The economic outlook for local journalism in the U.S. is grim
Michael Posner wrote an article for Forbes titled How Business Leaders Can Help Rescue Dying Local News.
« The economic outlook for local journalism in the U.S. is grim. Since 2004, more than 1,800 local newspapers have folded, leaving over 1,300 American communities without local news coverage. » Continue reading “The economic outlook for local journalism in the U.S. is grim”
Fair Isaac is tweaking the FICO score formula
Tara Siegel Bernard wrote an article for the New York Times titled Your Credit Score May Soon Change. Here’s Why.
« The Fair Isaac Corporation, the company that creates the widely used three-digit FICO score, is tweaking its formula. » Continue reading “Fair Isaac is tweaking the FICO score formula”
Capitalizing on Emotional Transitions
MIT Sloan Management Review tweeted a graphic from an August 2019 article titled The Magic That Makes Customer Experience Stick by Stefan Thomke. Continue reading “Capitalizing on Emotional Transitions”
Maximize customer experience with the peak‑end rule
Business Insider published an excerpt from The Power of Bad: How the Negativity Effect Rules Us and How We Can Rule It by John Tierney and Roy F. Baumeister.
« Adele Gutman… is the mastermind behind the success of the Casablanca as well as the half‑dozen other boutique hotels of its parent company, the Library Hotel Collection. The hotels in New York, Toronto, and Prague all rank perennially in TripAdvisor’s top 10 for their cities, and the one in Budapest, the Aria, took TripAdvisor’s annual award in 2017 as the No. 1 hotel worldwide. » Continue reading “Maximize customer experience with the peak‑end rule”
Why It’s So Hard to Follow Your Passion
Jon M. Jachimowicz wrote an article for Harvard Business Review titled 3 Reasons It’s So Hard to “Follow Your Passion”. Continue reading “Why It’s So Hard to Follow Your Passion”
Ill-conceived purpose campaigns are ruining the industry
Robert Sawatzky wrote an article for PR Week titled Dentsu creative director: Ill-conceived purpose campaigns are ruining the industry. Continue reading “Ill-conceived purpose campaigns are ruining the industry”
It’s time to embrace marketing as a cost not an investment
Andrew Willshire wrote an article for MarketingWeek titled It’s time to embrace marketing as a cost not an investment. Continue reading “It’s time to embrace marketing as a cost not an investment”
Articles of Interest 